SHIELDBILL PAY Your Airwallex payment-restriction checklist. Separate customer-payment acceptance from wallet, login and transfer issues. [ ] 1. Save the notice and identify the exact restricted account function. Owner / evidence: ______________________________ [ ] 2. Record payment errors, method activation status and outstanding information requests. Owner / evidence: ______________________________ [ ] 3. Contact Airwallex through its official support channel and submit requested information securely. Owner / evidence: ______________________________ [ ] 4. Prepare the business, country, volume and processing history for the next card processor. Owner / evidence: ______________________________ [ ] 5. Confirm the receiving PSP, checkout connection and eligible recurring-payment migration. Owner / evidence: ______________________________ [ ] 6. Test the new setup and keep existing Airwallex balances, refunds and disputes assigned. Owner / evidence: ______________________________ Next action: ____________________________________ Target date (once confirmed): ____________________ A new card processor does not unlock an Airwallex wallet, issued card or bank transfer. A reserve is not automatically a payment-acceptance suspension. Source guide: https://shieldbillpay.io/guides/airwallex-account-suspended/ Payments guidance: https://shieldbillpay.io/editorial-policy/