SHIELDBILL PAY
Your Shopify Payments hold checklist.

Get the store owner’s response and supported payment options clear.

[ ] 1. Have the store owner read and save the admin notice and account email.
    Owner / evidence: ______________________________
[ ] 2. Check whether payouts, new charges or both are affected.
    Owner / evidence: ______________________________
[ ] 3. Respond to the exact information request through Shopify’s official process.
    Owner / evidence: ______________________________
[ ] 4. List the store country, plan, payment methods and subscription app.
    Owner / evidence: ______________________________
[ ] 5. Confirm the new gateway is available for this store and review all applicable fees.
    Owner / evidence: ______________________________
[ ] 6. Test checkout and any supported subscription handover before changing live payments.
    Owner / evidence: ______________________________

Next action: ____________________________________
Target date (once confirmed): ____________________

A new provider does not release held Shopify Payments funds. Gateway, subscription and any ShieldBill integration support must be confirmed for the actual store.

Source guide: https://shieldbillpay.io/guides/shopify-payments-on-hold/
Payments guidance: https://shieldbillpay.io/editorial-policy/