SHIELDBILL PAY Your Square held-funds checklist. Identify the transfer problem and prepare future processing separately. [ ] 1. Match the missing amount to payment completion, transfer status and destination bank. Owner / evidence: ______________________________ [ ] 2. Check the account-review, information-request and reserve notices. Owner / evidence: ______________________________ [ ] 3. Submit requested information through Square’s official secure process. Owner / evidence: ______________________________ [ ] 4. Record reserve deductions, releases, refunds and dispute adjustments separately. Owner / evidence: ______________________________ [ ] 5. Compare the next PSP’s settlement, reserves, fees and required sales channels. Owner / evidence: ______________________________ [ ] 6. Connect and test the approved provider, keeping existing Square obligations assigned. Owner / evidence: ______________________________ Next action: ____________________________________ Target date (once confirmed): ____________________ A pending transfer, an account review and a reserve are different issues. Another processor does not release Square funds or set its review timeline. Source guide: https://shieldbillpay.io/guides/square-funds-on-hold/ Payments guidance: https://shieldbillpay.io/editorial-policy/